Quality politics

To guarantee the quality of our products, FLEXOR offers our customers a wide range of templates and accessories using our exclusive technology and the best materials.
The objective of FLEXOR’s quality policy is to improve the requirements of our clients as well as their satisfaction and the quality of our products and services, as well as compliance with applicable regulations and legal requirements. Therefore, FLEXOR clients, when choosing us, can be sure of finding a reliable response from the first contact to the completion of the process.

To achieve this reliability, FLEXOR defines the following points as priorities:

  1. Increase the quality of our products and services as a competitive and strategic advantage over our competitors.
  2. Constantly innovate in products, processes and services as a differentiating factor compared to our competitors.
  3. Consolidate our presence in the international market as a supplier of our products.
  4. Maintain continuous training of personnel as an essential way to increase competitiveness.
  5. Optimize the costs derived from each of our processes to increase our profitability and efficiency.
  6. Minimize occupational risks and improve the work environment to achieve a good work environment.
  7. Minimize the impact on the environment of our processes, preventing environmental pollution.
  8. Analyze the processes and the management system on a continuous basis and with reference to indicators, applying concepts and tools based on continuous improvement.

The Quality System has been developed under my direction and has my full support. Although the coordination and execution of the actions necessary for Quality management is delegated to the person responsible, the ultimate responsibility for obtaining it falls on me, which is why I guarantee the human, technical and economic means necessary to achieve them.

If problems or differences of opinion arise that cannot be resolved in accordance with this Manual, they must be submitted for final resolution.

Alexis Granero
Managing Director
07/22/2022

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