To guarantee the quality of our products, FLEXOR offers our customers a wide range of templates and accessories using our exclusive technology and the best materials.
The objective of FLEXOR‘s quality policy is to improve the requirements of our clients as well as increase their satisfaction and the quality of our products and services, as well as compliance with applicable regulations and legal requirements. Therefore, FLEXOR customers, by choosing us, can be sure of finding a reliable response from the first contact to the end of the process.
To achieve this reliability, FLEXOR defines the following points as priorities:
- Increase the quality of our products and services as a competitive and strategic advantage over our competitors.
Constantly innovate in products, processes and services as a differential factor compared to our competitors. - Consolidate our presence in the international market as a supplier of our products.
- Maintain continuous training of staff as an essential way to increase competitiveness.
- Optimize the costs derived from each of our processes to increase our profitability and efficiency.
- Minimize occupational risks and improve the work environment to achieve a good work environment.
- Minimize the impact on the environment of our processes, preventing environmental pollution.
- Analyze the processes and the management system continuously and with reference to indicators, applying concepts and tools based on continuous improvement.
- The Quality System has been developed under my direction and has my full support. Although the coordination and execution of the necessary actions for Quality management is delegated to the person in charge, the ultimate responsibility for obtaining it rests with me, for which I guarantee the human, technical and financial means necessary to achieve them.
If problems or differences of opinion arise that cannot be resolved in accordance with this Manual, they must be submitted to me for final resolution.
Alexis Granero
Managing Director